この文献の参照には次のURLをご利用ください : https://doi.org/10.15027/41652
広島大学大学院教育学研究科紀要. 第三部, 教育人間科学関連領域 Issue 65
published_at 2016-12-22
職場における組織市民行動と関連する要因の検討
Factors Associated with Organizational Citizenship Behavior in the Workplace
Abstract
The current study explored the relationship between organizational citizenship behavior (OCB) and job stressors among Japanese workers. A total of 200 workers in manufacturing companies completed a questionnaire survey measuring OCB (interpersonal helping behavior, sincerity, concern for the job, actions to support the organization, cleanliness) and job stressors (job control, skill utilization, human relationships, workplace environment, job suitability and rewarding work). Multiple regression analyses indicated that OCB was associated with job control, human relationship, rewarding work. These findings suggest that enhancing job control, improving human relationships and increasing rewarding work may increase OCB.
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Keywords
organizational citizenship behavior
job stressor
job control
human relationship
rewarding work
組織市民行動
職場ストレッサー
仕事のコントロール
対人葛藤
働きがい
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