遠隔対話における視覚情報の有無が言語的情報伝達過程に及ぼす影響

The effect of visual information on verbal communication process in remote conversation

Kunita Shoko

Chujo Kazumitsu

広島大学大学院教育学研究科紀要. 第三部, 教育人間科学関連領域

Bulletin of the Graduate School of Education, Hiroshima University. Part. Ⅲ, Education and Human Science

This article examined how visual information affects verbal communication process in remote communication. In the experiment twenty pairs of subjects performed a collaborative task remotely via video and audio links or audio link only. During the task used in this experiment one of a pair (an instruction-giver) gave direction with a map to the other of the pair (an instruction-receiver). We recorded and analyzed contents of utterances. Consequently, the existence of visual information did not influence the efficiency of communication. Meanwhile, we obtained the following results about the contents of utterance. On the one side, the instruction-giver communicating via video and audio links tended to give more feedback than instruction-giver communicating via audio link only. On the other side, the instruction-receiver communicating via video and audio links tended to be confirming a lot rather than instruction-receiver communicating via audio link only. Furthermore, the instruction-receivers communicating via video and audio links tended to have more words in one utterance. These results suggested that the existence of visual information affected the strategy of verbal communication.

遠隔教育

バーバル・インタラクション

ノンバーバル・インタラクション

インターフェース

distance education

verbal interaction

nonverbal interaction

interface

Psychology [ 140 ]

jpn

広島大学大学院教育学研究科

国立情報学研究所

[ISSN] 1346-5562

[NCID] AA11625039