Online Learning Post-COVID: Faculty caring in the eyes of university students

Higher Education Forum Volume 21 Page 75-92 published_at 2024-03
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Title ( eng )
Online Learning Post-COVID: Faculty caring in the eyes of university students
Creator
Giles Rebecca M.
Byrd Kelly O.
Ferguson Susan
Vitulli Paige
Source Title
Higher Education Forum
Volume 21
Start Page 75
End Page 92
Number of Pages 18
Journal Identifire
[PISSN] 2432-9614
[NCID] AA1187795X
Abstract
The escalation in online learning post-COVID has created a pressing need to consider faculty-student interactions in a virtual environment. A sequential explanatory, mixed-method design was used to investigate university students’ perceptions of faculty caring online following the COVID- 19 pandemic. Participants were 46 undergraduate and graduate students enrolled in one of four programs offered either fully online or with a significant number of required courses offered in an asynchronous online format at the same university in a single semester. Results from the Student Perspectives of Caring Online Survey indicated participants’ feeling strongly about effective communication, specifically a detailed class calendar with a schedule and due dates as well as clear instructions regarding expectations for online communications, as a faculty behavior that conveyed caring. Qualitative data supported this finding and indicated that empathy and support from faculty were also highly valued. Implications of findings for online teaching practices are presented.
Keywords
caring
COVID-19
online learning
mixed methods
Language
eng
Resource Type departmental bulletin paper
Publisher
Research Institute for Higher Education, Hiroshima University
広島大学高等教育研究開発センター
Date of Issued 2024-03
Publish Type Version of Record
Access Rights open access