大学の事務業務とその効率化の規定要因

大学論集 Issue 55 Page 55-71 published_at 2023-03
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Title ( jpn )
大学の事務業務とその効率化の規定要因
Title ( eng )
Administrative Operations of Universities and Determinants of their Efficiency
Creator
MOROZUMI Akiko
WANG Shuai
Source Title
大学論集
Daigaku ronshu: Research in higher education
Issue 55
Start Page 55
End Page 71
Number of Pages 16
Journal Identifire
[PISSN] 0302-0142
[NCID] AN00136225
Abstract
Expectations regarding operational reforms, such as the promotion of Digital Transformation, are increasing with the goal of realizing management efficiency and work-style reforms. An understanding of business operations is essential for the growth of university staff and the development of the university itself. However, sufficient research has not been conducted on university administrative operations. This study aims to clarify whose work, as well as what kind of work, is increasing, what measures are effective in reducing the amount of work, and what factors influence these measures. The data used in the analysis were responses to a national survey of university employees conducted by the University of Tokyo.
The following points were revealed. First, approximately 60% of staff members feel that they have “too much work to do” and that coordination within the organization has increased over the past decade. Second, working with faculty and students and engaging in intra-organizational adjustments have increased staff membersʼ workload, and individualsʼ efforts to improve work efficiency and develop flexible changes in work content have been successful at reducing the workload. Third, various organizational efforts, including organizational learning, personnel systems, and workplace climate, as well as outsourcing of work, have been effective at reducing workload.
Language
jpn
Resource Type departmental bulletin paper
Publisher
広島大学高等教育研究開発センター
Research Institute for Higher Education, Hiroshima University
Date of Issued 2023-03
Rights
Copyright (c) 2023 by Author
Publish Type Version of Record
Access Rights open access
助成機関名
日本学術振興会
Japan Society for the Promotion of Science
助成機関識別子
研究課題名
大学の事務組織の業務改革に関する実証的研究
大学の事務組織の業務改革に関する実証的研究
研究課題番号
20K20815