大学の事務業務とその効率化の規定要因

大学論集 55 号 55-71 頁 2023-03 発行
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タイトル ( jpn )
大学の事務業務とその効率化の規定要因
タイトル ( eng )
Administrative Operations of Universities and Determinants of their Efficiency
作成者
両角 亜希子
王 帥
収録物名
大学論集
Daigaku ronshu: Research in higher education
55
開始ページ 55
終了ページ 71
ページ数 16
収録物識別子
[PISSN] 0302-0142
[NCID] AN00136225
抄録
Expectations regarding operational reforms, such as the promotion of Digital Transformation, are increasing with the goal of realizing management efficiency and work-style reforms. An understanding of business operations is essential for the growth of university staff and the development of the university itself. However, sufficient research has not been conducted on university administrative operations. This study aims to clarify whose work, as well as what kind of work, is increasing, what measures are effective in reducing the amount of work, and what factors influence these measures. The data used in the analysis were responses to a national survey of university employees conducted by the University of Tokyo.
The following points were revealed. First, approximately 60% of staff members feel that they have “too much work to do” and that coordination within the organization has increased over the past decade. Second, working with faculty and students and engaging in intra-organizational adjustments have increased staff membersʼ workload, and individualsʼ efforts to improve work efficiency and develop flexible changes in work content have been successful at reducing the workload. Third, various organizational efforts, including organizational learning, personnel systems, and workplace climate, as well as outsourcing of work, have been effective at reducing workload.
言語
日本語
資源タイプ 紀要論文
出版者
広島大学高等教育研究開発センター
Research Institute for Higher Education, Hiroshima University
発行日 2023-03
権利情報
Copyright (c) 2023 by Author
出版タイプ Version of Record(出版社版。早期公開を含む)
アクセス権 オープンアクセス
助成機関名
日本学術振興会
Japan Society for the Promotion of Science
助成機関識別子
研究課題名
大学の事務組織の業務改革に関する実証的研究
大学の事務組織の業務改革に関する実証的研究
研究課題番号
20K20815